TMnet Announced the problem...

[TestMan]

Thursday, April 07, 2005


TMNET TEMPORARY SERVICE INTERRUPTION


This is to announce that TM Net Sdn Bhd's Internet service is currently
experiencing a slight drop in performance caused by several outages due to
service degradation at some of its international links to Singapore, Hong
Kong, China, Korea, Japan, Thailand and United States. Our multiple link
providers which subscribe to the international carriers are still trying to
restore their system for TM Net service.



TM Net is currently running slightly short on international capacity due to
the problem. The congestion will be alleviated as soon as the international
carriers fully restore their services for our connectivity. Meanwhile, we
have taken immediate action to divert some traffic through our tmnet
Eastgate service as well as to other back-up links to reduce the Internet
international traffic congestion. The international providers are carrying
out rectification works in stages and we will be making an announcement when
the service has resumed to normal.



TM Net Sdn Bhd apologizes for any inconvenience caused but at the same time
we would like to assure you that what we are doing is necessary in order to
restore the service as soon as possible.



Customers can call our TM Net Customer Interaction Center at 1-300-88-9515
or 1-300-88-1515 from 8:00 a.m. till midnight or email at ***@tm.net.my
for further enquiries about the service.

read the actual one here;

http://www.tm.net.my/html/news_details.cfm?id=346&type=News&pg=1


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[Dr. Alex®]

Well done guys... at least we are not left in the dark. Good luck.

Cheers,
Alex

Post by TestMan
Thursday, April 07, 2005
TMNET TEMPORARY SERVICE INTERRUPTION

<snipped>

[Paul Tan]

Jaring also announced. Apparently the problems started at the same time?
Probably a regional issue.

1. This announcement is addressed to all JARING Members.

2. We would like to inform you of a slow browsing speeds when attempting
to access the international sites which started at 6:20 am on April 7, 2005.

3. Users may experience slow access/browsing performance, however
sending/receiving e-mail to/from overseas will not be affected.

4. We are still working towards rectifying the problem. We will keep you
posted as we get these matters resolved.

5. We apologize for any inconvenience caused.

6. Thank you.


JARING Network Operation Center

[Starwing @ Work]

Just confirmed something.

TMnet is routing some of their traffic to Jaring, hence the slow down.

You see, this is what happen when you dont have a redundant backups.

Post by Paul Tan
Jaring also announced. Apparently the problems started at the same time?
Probably a regional issue.
1. This announcement is addressed to all JARING Members.
2. We would like to inform you of a slow browsing speeds when attempting
to access the international sites which started at 6:20 am on April 7, 2005.
3. Users may experience slow access/browsing performance, however
sending/receiving e-mail to/from overseas will not be affected.
4. We are still working towards rectifying the problem. We will keep you
posted as we get these matters resolved.
5. We apologize for any inconvenience caused.
6. Thank you.
JARING Network Operation Center

[togarashi]

Jaring also announced that work is being done to the B Jalil node. Strange
coincidence the work was supposed to be completed at 6.00am 7April2005.
--
bots buffet: http://www.towerofbabel.com/antispam/
http://www.popupcheck.com/antispam.html
http://www.auditmypc.com/freescan/antispam.html

Post by Paul Tan
Jaring also announced. Apparently the problems started at the same time?
Probably a regional issue.
1. This announcement is addressed to all JARING Members.
2. We would like to inform you of a slow browsing speeds when attempting
to access the international sites which started at 6:20 am on April 7, 2005.
3. Users may experience slow access/browsing performance, however
sending/receiving e-mail to/from overseas will not be affected.
4. We are still working towards rectifying the problem. We will keep you
posted as we get these matters resolved.
5. We apologize for any inconvenience caused.
6. Thank you.
JARING Network Operation Center

[tjb]

TMNet call it "a slight drop in performance". They still can't own up
to the truth with their customers. If I had a "slight drop in
performance" in my car I might consider I'd lost 10%, but the loss in
performance of our international links must be running at well over 50%
which I would call a "serious loss in performance". Jaring at least say
"slow access" and thus are, as usual, more honest with their customers.

tjb

Post by TestMan
Thursday, April 07, 2005
TMNET TEMPORARY SERVICE INTERRUPTION
This is to announce that TM Net Sdn Bhd's Internet service is currently
experiencing a slight drop in performance caused by several outages due to
service degradation at some of its international links to Singapore, Hong
Kong, China, Korea, Japan, Thailand and United States. Our multiple link
providers which subscribe to the international carriers are still trying to
restore their system for TM Net service.
TM Net is currently running slightly short on international capacity due to
the problem. The congestion will be alleviated as soon as the international
carriers fully restore their services for our connectivity. Meanwhile, we
have taken immediate action to divert some traffic through our tmnet
Eastgate service as well as to other back-up links to reduce the Internet
international traffic congestion. The international providers are carrying
out rectification works in stages and we will be making an announcement when
the service has resumed to normal.
TM Net Sdn Bhd apologizes for any inconvenience caused but at the same time
we would like to assure you that what we are doing is necessary in order to
restore the service as soon as possible.
Customers can call our TM Net Customer Interaction Center at 1-300-88-9515
for further enquiries about the service.
read the actual one here;
http://www.tm.net.my/html/news_details.cfm?id=346&type=News&pg=1

[Starwing @ Work]

Actually you are quite wrong when you said TMnet lied.

TMnet itself is a nut, therefore it has got a second name called TMnut.

Now, this nut, in its original form is really slow, and when it comes to
situation like this case, it became slower.

So from slow to slower, is considered "a slight drop in performance"

Post by tjb
TMNet call it "a slight drop in performance". They still can't own up
to the truth with their customers. If I had a "slight drop in
performance" in my car I might consider I'd lost 10%, but the loss in
performance of our international links must be running at well over 50%
which I would call a "serious loss in performance". Jaring at least say
"slow access" and thus are, as usual, more honest with their customers.
tjb

Post by TestMan
Thursday, April 07, 2005
TMNET TEMPORARY SERVICE INTERRUPTION
This is to announce that TM Net Sdn Bhd's Internet service is
currently experiencing a slight drop in performance caused by several
outages due to service degradation at some of its international links
to Singapore, Hong Kong, China, Korea, Japan, Thailand and United
States. Our multiple link providers which subscribe to the
international carriers are still trying to restore their system for TM
Net service.
TM Net is currently running slightly short on international capacity
due to the problem. The congestion will be alleviated as soon as the
international carriers fully restore their services for our
connectivity. Meanwhile, we have taken immediate action to divert
some traffic through our tmnet Eastgate service as well as to other
back-up links to reduce the Internet international traffic
congestion. The international providers are carrying out
rectification works in stages and we will be making an announcement
when the service has resumed to normal.
TM Net Sdn Bhd apologizes for any inconvenience caused but at the same
time we would like to assure you that what we are doing is necessary
in order to restore the service as soon as possible.
Customers can call our TM Net Customer Interaction Center at
1-300-88-9515 or 1-300-88-1515 from 8:00 a.m. till midnight or email
read the actual one here;
http://www.tm.net.my/html/news_details.cfm?id=346&type=News&pg=1

[tjb]

I would never suggest that they had lied. What I said was that they
didn't own up to the truth, which is not quite the same thing :)

But I do follow your logic.

tjb

Post by Starwing @ Work
Actually you are quite wrong when you said TMnet lied.
TMnet itself is a nut, therefore it has got a second name called TMnut.
Now, this nut, in its original form is really slow, and when it comes to
situation like this case, it became slower.
So from slow to slower, is considered "a slight drop in performance"

Post by tjb
TMNet call it "a slight drop in performance". They still can't own up
to the truth with their customers. If I had a "slight drop in
performance" in my car I might consider I'd lost 10%, but the loss in
performance of our international links must be running at well over
50% which I would call a "serious loss in performance". Jaring at
least say "slow access" and thus are, as usual, more honest with their
customers.
tjb

Post by TestMan
Thursday, April 07, 2005
TMNET TEMPORARY SERVICE INTERRUPTION
This is to announce that TM Net Sdn Bhd's Internet service is
currently experiencing a slight drop in performance caused by several
outages due to service degradation at some of its international links
to Singapore, Hong Kong, China, Korea, Japan, Thailand and United
States. Our multiple link providers which subscribe to the
international carriers are still trying to restore their system for
TM Net service.
TM Net is currently running slightly short on international capacity
due to the problem. The congestion will be alleviated as soon as the
international carriers fully restore their services for our
connectivity. Meanwhile, we have taken immediate action to divert
some traffic through our tmnet Eastgate service as well as to other
back-up links to reduce the Internet international traffic
congestion. The international providers are carrying out
rectification works in stages and we will be making an announcement
when the service has resumed to normal.
TM Net Sdn Bhd apologizes for any inconvenience caused but at the
same time we would like to assure you that what we are doing is
necessary in order to restore the service as soon as possible.
Customers can call our TM Net Customer Interaction Center at
1-300-88-9515 or 1-300-88-1515 from 8:00 a.m. till midnight or email
read the actual one here;
http://www.tm.net.my/html/news_details.cfm?id=346&type=News&pg=1

[Rayson]

7.13pm, still isn't any improvement :-(

Post by tjb
I would never suggest that they had lied. What I said was that they
didn't own up to the truth, which is not quite the same thing :)
But I do follow your logic.
tjb

Post by Starwing @ Work
Actually you are quite wrong when you said TMnet lied.
TMnet itself is a nut, therefore it has got a second name called TMnut.
Now, this nut, in its original form is really slow, and when it comes to
situation like this case, it became slower.
So from slow to slower, is considered "a slight drop in performance"

Post by tjb
TMNet call it "a slight drop in performance". They still can't own up
to the truth with their customers. If I had a "slight drop in
performance" in my car I might consider I'd lost 10%, but the loss in
performance of our international links must be running at well over
50% which I would call a "serious loss in performance". Jaring at
least say "slow access" and thus are, as usual, more honest with their
customers.
tjb

Post by TestMan
Thursday, April 07, 2005
TMNET TEMPORARY SERVICE INTERRUPTION
This is to announce that TM Net Sdn Bhd's Internet service is
currently experiencing a slight drop in performance caused by several
outages due to service degradation at some of its international links
to Singapore, Hong Kong, China, Korea, Japan, Thailand and United
States. Our multiple link providers which subscribe to the
international carriers are still trying to restore their system for
TM Net service.
TM Net is currently running slightly short on international capacity
due to the problem. The congestion will be alleviated as soon as the
international carriers fully restore their services for our
connectivity. Meanwhile, we have taken immediate action to divert
some traffic through our tmnet Eastgate service as well as to other
back-up links to reduce the Internet international traffic
congestion. The international providers are carrying out
rectification works in stages and we will be making an announcement
when the service has resumed to normal.
TM Net Sdn Bhd apologizes for any inconvenience caused but at the
same time we would like to assure you that what we are doing is
necessary in order to restore the service as soon as possible.
Customers can call our TM Net Customer Interaction Center at
1-300-88-9515 or 1-300-88-1515 from 8:00 a.m. till midnight or email
read the actual one here;
http://www.tm.net.my/html/news_details.cfm?id=346&type=News&pg=1

[i***@my-deja.com]

anyone ever checked your ping time? I am getting 3000-4000 ms easily
with most oversea sites. Yahoo is between 2000-3000ms and even google
is 700ms+.

[niel]

Yeah... I am on Atlasone broadband, full speed surfing :)))

No wonder today speed is much much faster than usual, lesser people fighting
for bandwidth with me :D

[Starwing @ Work]

niel, I am trying to get in touch with AtlasOne people, do you have any
idea who can I call ? Preferbly the Sales/marketing ppl ?

Post by niel
Yeah... I am on Atlasone broadband, full speed surfing :)))
No wonder today speed is much much faster than usual, lesser people fighting
for bandwidth with me :D

[niel]

The sales/marketing ppl are very reluctant to do any sales. I was asking for
a service since end of Nov 2004 until mid-March only got the service. The
management of the company is terrible according to their contractors, hope
they have improve by now. In terms of service, I would say not bad, perhaps
I am lucky to fall into an area without any other users. :)

Drop me some words to my email and I will pass you the phone number and
person to speak to.

Thanks.

email : m a i l n i e l a t g m a i l d o t c o m

Post by Starwing @ Work
niel, I am trying to get in touch with AtlasOne people, do you have any
idea who can I call ? Preferbly the Sales/marketing ppl ?

Post by niel
Yeah... I am on Atlasone broadband, full speed surfing :)))
No wonder today speed is much much faster than usual, lesser people
fighting for bandwidth with me :D

--
BIND, the Buggy Internet Name Daemon is like Microsoft Windows. The damn
thing doesn't work. Every version has been brimming with bugs.

[Starwing @ Work]

I managed to get in touch with them after doing a look on your IP
address. Called them up, and you are right, they are very reluctant in
doing sales.

Do you know which base station are you using? I might need your help
with some traceroutes. Their sales team is not giving me much info.

Post by niel
The sales/marketing ppl are very reluctant to do any sales. I was asking for
a service since end of Nov 2004 until mid-March only got the service. The
management of the company is terrible according to their contractors, hope
they have improve by now. In terms of service, I would say not bad, perhaps
I am lucky to fall into an area without any other users. :)
Drop me some words to my email and I will pass you the phone number and
person to speak to.
Thanks.
email : m a i l n i e l a t g m a i l d o t c o m

Post by Starwing @ Work
niel, I am trying to get in touch with AtlasOne people, do you have any
idea who can I call ? Preferbly the Sales/marketing ppl ?

Post by niel
Yeah... I am on Atlasone broadband, full speed surfing :)))
No wonder today speed is much much faster than usual, lesser people
fighting for bandwidth with me :D

--
BIND, the Buggy Internet Name Daemon is like Microsoft Windows. The damn
thing doesn't work. Every version has been brimming with bugs.

[Timmermans]

Anyone have the internet address of Atlasone?

Post by niel
Yeah... I am on Atlasone broadband, full speed surfing :)))